A one hour Inquiry Resolution Guarantee
Each ticket you submit to our customer assist staff will be answered within about 1 hour. The common inquiries are going to be solved straight away. Yet, if the support request you have posted needs assistance from a certified admin technician, we’ll send the ticket to him and will let you know about the postponement.
Top–quality Customer Help And Support Service
Our customer assistance staff is going to be on shift for you round the clock to to respond to all assistance request tickets that you send to us. We offer client help for all the apps that are pre–configured on your server. These include our custom built Online Control Panel, the selected OS and also the server administration panel (with regards to the VPS type).
An Intuitive Help Section
An exhaustive and routinely updated collection of articles is incorporated into our custom–built Online Control Panel. It includes quick tips about how to conduct all the fundamental site administration tasks. The Help area offers you thorough how–to content articles and step by step video training. You can access the Help zone by clicking the Help or Video buttons in the top right side of each Control Panel section.