Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution warranty with all our Linux cloud hosting packages, meaning every single support question you submit will be replied to in only 1 hour maximum. Our support crew members have been qualified to very quickly solve any situation and to ensure that you get prompt information on any difficulty that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is supplied by a team of certified techs who are able to answer your question in a timely manner. You’ll be able to speak to the support crew by starting a customer assistance ticket from your Online Control Panel or by sending us an email message. On working days, you can also contact us on the telephone or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • H T V HOSTING’s Control Panel gives a comprehensive know–how base which is integrated into all areas. In each area, you’ll find a Help button which will load for you a group of step–by–step guides on how to use a selected feature or execute a particular action. In addition, we have generated tutorial videos so that you can get a better idea of the Control Panel’s interface.