A 99.9% Server Uptime
We have built our cloud hosting system using stable hardware components and significantly customized software. Our admins have installed a tweaked version of Security–Enhanced Linux on all our web hosting servers to ensure optimal security and dependability. We have installed several denial–of–service protection tools combined with powerful firewalls to make sure our network is invincible and secure.
Our Linux cloud hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee remains the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s crucial to also set up your own network architecture. That’s the reason why we built a custom–configured internal network in each one of our datacenter facilities. Relying on top–hole Juniper routers and switches, our internal network allows for astoundingly fast data transmission rates and is completely redundant.
In this way, you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, irrespective of which hosting package you’ve selected.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your money at stake, you cannot feel really secure. That’s the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel pleased with our web hosting service or in case you have to get a bit more powerful web hosting solution, like a Linux VPS web hosting or even a Linux dedicated servers hosting – you will receive a full refund, without secret fees or repayment charges.
24/7 Technical Support
If you’ve ever had to wait around for hours for a reply, you are aware of how exasperating this can be, even more so if your site is at stake. This is exactly why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be here for you and they’ll get back to you in less than one hour. And the best part is that their average response time is well under twenty minutes!