Installation and Troubleshooting
Discover more about the services provided by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
Aside from having more system resources, a reason why you may get your own hosting server and use it instead of a shared hosting plan is the fact that you are able to install and run a wide variety of software. With a shared account, you can use programs, that do not require root access and aren't set up server-side, so when you need certain software for your Internet sites, you can't install it on a shared web server. This is not the case with a server of your own in which you are able to install anything you wish. The downside is that you may not have much experience and handling your own machine is more complicated that managing a shared web hosting account in which the company takes care of most things. That's why we offer an additional service for our hosting server packages called Installation & Troubleshooting and you may take full advantage of it any time that you come across any difficulties with the management of your server.
Installation and Troubleshooting in Dedicated Servers Hosting
You could add the upgrade to any of the Linux dedicated servers hosting
we offer at any time that you need it. In the event that you need some custom work from our admins just after your server is ready, you'll be able to order the upgrade during the server signup process, or if you need something to be done later on, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes an hour of work from our admins on your machine, so in case you experience any difficulties to install a third-party piece of software or some application gives errors and does not work the way it ought to, our specialists shall aid you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you will be able to see it in the billing area. This upgrade is perfect if you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it includes.