Many users who begin using their first hosting account, or switch companies, typically have enquiries with regard to how particular procedures are accomplished or chance upon obstacles when setting up different things, including emails, site settings, etc. That is the reason why, lots of companies have prepared documentation with the most standard questions and problems in order to help their customers obtain info quickly and seamlessly. Consequently, the customer service staff representatives can spend more time on actual problems that particular clients may be experiencing, since the solution for the minor things will already be available online and customers will be able to easily solve them without getting in touch with the technical support staff. Having elaborate documentation is truly important, especially for new clients with no prior experience, since the web hosting service entails a large amount of features and many people can get puzzled about what to do. A good knowledge base can both help you perform the tasks that you wish and become aware of how the hosting service functions as a whole.
Extensive Online Documentation in Cloud Hosting
All Linux cloud hosting that we’re offering feature an extensive knowledge base where you can find everything you may ever need to know with regard to your web hosting account. Irrespective of whether you need to set up a new MySQL database, to forward a domain using an .htaccess configuration file or to create an e-mail address on your computer or hand phone, you can just check our step-by-step help articles and all the info that you need will be there. When you visit a particular section of the Hepsia hosting Control Panel, you will see articles that are associated with the features that you can access through it. In case you would like to see the entire article archive and get acquainted with all the functions that Hepsia offers, or simply to read general information about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to cover any complication that you may possibly encounter, but in case you don’t find the information that you desire, you can always get in touch with us, as our customer care staff members are available to you 24/7.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers come bundled with an extensive article archive where you can find any info that you may require about our hosting services or about the Hepsia Control Panel that we are using. We have compiled it based on the feedback that we’ve assembled from our clients over the years and, as a result, our articles tackle specific issues that you could experience and include the most effective way to resolve them, for example getting an HTTP 500 error message or not being able to send e-mails from your desktop computer even though you have the correct outgoing mail server settings. The articles are available in each Control Panel section and you can browse them whenever you want. They can help you expand your knowledge not only about our platform, but also about the hosting sphere as a whole, as they contain comprehensive instructions and general info such as what cron jobs or file permissions are.