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Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A popup will open. It comprises thorough info about all the actions that you can carry out on the given page. Each pop-up menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge range of educational videos clarifying how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you need, take a peek at our comprehensive FAQ section, which covers questions asked by real people and offers real solutions. We frequently "revamp" our Frequently Asked Questions database with new articles in an attempt to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can touch base with our fantastic team of tech support engineers available 24/7/365 and eager to assist you with any query. Each trouble ticket you send will be answered in less than 1 hour (the average trouble ticket response time is about twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 96592

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com